Last Updated: 30 September 2025
This Privacy Policy outlines how Bookmint Pty Ltd ("we", "us", or "our") collects, uses, stores, and protects personal information when you access or use the Mind Safety platform, including psychosocial risk assessments, workplace surveys, incident reports, wellbeing action plans, and related services.
1. Information We Collect
-
Personal Information: Information you provide when creating an account, purchasing credits, or managing your profile, including your name, email address, business name, phone number, and billing details.
-
Workplace & Document Data: Information entered into psychosocial safety documents, such as assessment inputs, survey responses, incident details, and wellbeing plans. This data is stored securely and remains under your control.
-
Platform Usage Data: Technical and usage information such as login times, feature usage, document generation activity, and interaction with platform tools.
-
Cookies & Tracking Technologies: We use cookies and similar technologies to support essential functionality, improve performance, enhance user experience, and analyse platform usage.
2. How We Use Your Information
-
Platform Functionality: To provide access to Mind Safety features, generate psychosocial safety documents, manage credits, and store saved documents.
-
Service Improvement: To analyse aggregated usage trends and improve usability, performance, and reliability of the platform.
-
Account & Service Communications: To send important notifications relating to your account, credit balance, document activity, security updates, or changes to our services or policies.
-
Legal & Compliance Purposes: To meet regulatory, audit, or legal obligations where required.
3. Cookies
Cookies are small data files stored on your device. Mind Safety uses cookies to:
- Enable secure login and session management
- Remember user preferences
- Measure site performance and usage trends
- Improve platform functionality
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the platform.
4. Information Sharing
-
Service Providers: We may share limited information with trusted third-party providers who assist with hosting, payment processing, analytics, or security — only where necessary to operate the platform.
-
Legal Requirements: We may disclose information if required to comply with Australian law, court orders, regulatory requirements, or lawful requests by authorities.
5. Data Security
We take reasonable steps to protect your information using industry-standard security measures, including encryption, secure servers, access controls, and ongoing system monitoring. Psychosocial safety data is treated as sensitive workplace information.
6. Data Retention
We retain personal and document data only for as long as necessary to provide services, meet legal obligations, or support legitimate business purposes. Users may delete documents or request account deletion at any time, subject to legal retention requirements.
7. Your Rights
-
Access & Correction: You may access and update your account information at any time through your Mind Safety dashboard.
-
Account Deletion: You may request permanent deletion of your account and associated data by contacting us.
-
Privacy Complaints: If you believe your privacy rights have been breached, you may lodge a complaint with us for investigation.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Significant changes may be communicated via email to registered users.
9. Contact Us
If you have any questions about this Privacy Policy or how Mind Safety handles personal information, please contact us at:
marc@mindsafety.com.au
