Frequently Asked Questions
What is a Psychosocial Safety credit?+
Each credit lets you generate a full WHS-compliant Psychosocial Safety form. You can create, store, and download as a PDF at any time.
What are extra credits and when would I need them?+
Each credit allows you to generate one complete Psychosocial Safety document.
If you reach your monthly credit limit, you can purchase additional credits at any time
without upgrading your subscription plan. Extra credits are ideal for busy periods,
large projects, or unexpected incidents.
Do extra credits expire?+
No. Extra credits never expire while your subscription remains active.
You can use them immediately or save them for future projects.
Should I upgrade my plan instead of buying extra credits?+
If you regularly need more credits each month, upgrading to a higher plan
may offer better long-term value. Extra credits are best for occasional
spikes in document generation.
How much do extra credits cost?+
Extra credit pricing depends on your subscription plan:
Basic Plan:
• 1 credit – $14
• 5 credits – $59
• 10 credits – $99
Pro Plan:
• 1 credit – $10
• 10 credits – $89
• 20 credits – $159
Enterprise Plan:
• 5 credits – $39
• 10 credits – $69
• 20 credits – $129
Bulk bundles offer better value per credit and are ideal for busy periods or large projects.
Do you offer Psychosocial Safety templates or examples?+
Yes, each plan includes access to Mind Safety examples and editable Psychosocial Safety templates designed for construction and general industries.
Is this Mind Safety software mobile-friendly?+
Yes, our Mind Safety builder works on phones, tablets, and computers — generate safety forms wherever you are.
Can I export my Psychosocial Safety as a PDF or Word?+
Absolutely. Every completed Psychosocial Safety can be downloaded as a printable Mind Safety PDF or Word document.
What happens when I run out of Mind Safety credits?+
You’ll be prompted to return to this pricing page to purchase additional Mind Safety credits. Credits never expire.
Can I use this for Mind Safety safety training or onboarding?+
Yes! Our platform is perfect for Mind Safety training and toolbox talks. Use real-world examples to teach what a Psychosocial Safety is and how it protects your team.
What payment methods do you accept?+
We accept all major credit cards including Visa, MasterCard, AMEX, and PayPal. Your payment information is securely encrypted.
Is my data secure?+
Yes, all your Psychosocial Safety worksheets, PDFs, and personal data are stored using secure, encrypted cloud-based systems.
Can I get a refund on unused Mind Safety credits?+
All credit purchases are final and non-refundable. However, your Mind Safety credits never expire and can be used anytime.
